Providing great service for Yorkshire Water’s Customers
“We firmly believe that excellent customer service is linked to having fantastic people working in a supportive and happy environment, and we work continuously to ensure this is the case.”
“We employ more than 500 people at Midpoint, Thornbury and work hard to ensure that we make Loop ‘a great place to work’ for all employees. The end result? Happy employees delivering a world class service to our sister company Yorkshire Water.”
We believe colleague engagement is key to a great workplace experience
We send approx. 3.6 million bills per year
We will financially support over 135,000 customers this year
Our behaviours ensures our colleagues and customers are taken care of
We put people at the heart of everything we do
We send approx. 3.6 million bills per year
We will financially support over 135,000 customers this year
We own it
We’re better together
We're always learning
We have heart
